How grocers are using self-checkout to improve customer experience and operational efficiency

As shopping habits and preferences evolve, one of the main challenges for brick-and-mortar retailers is improving the checkout experience even in the face of a labor shortage. Shoppers have become accustomed to the convenience of online ordering. This has made them less tolerant of long checkout queues or complicated processes to complete a transaction. The deployment of self-checkouts is one solution that simplifies and expedites the checkout process for retailers of all types and sizes.

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